Danija – Sistemų ir aptarnavimo paslaugos – Microsoft Unified Support

Danija – Sistemų ir aptarnavimo paslaugos – Microsoft Unified Support

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Danmarks Tekniske Universitet - DTU
Adresas: Anker Engelunds Vej 1
Miestas: Kgs. Lyngby
Pašto kodas: 2800
Šalis: Danija
Asmuo ryšiams:
El-paštas: aasst@dtu.dk
Interneto adresas (-ai):
Pagrindinis adresas: https://www.dtu.dk

II dalis: Objektas

II.1.1) Pavadinimas:

Microsoft Unified Support
Nuorodos numeris: 10350

II.1.2) Pagrindinis BVPŽ kodas:

72250000 Sistemų ir aptarnavimo paslaugos

II.1.3) Sutarties tipas:

Kita

II.1.4) Trumpas aprašymas:

DTU purchases a service support offering from Microsoft as supplemental support for the universities' licens procurement. DTU purchase Microsoft license through an EES agreement (tender via a mini-tender under SKI 02.06/2 - Statens og Kommunernes Indkøbsservice A/S), and this agreement provides both prices and terms that are highly favourable for the customers. SKI is a Danish public procurement service, that establish solutions and agreements with in the public sector. However, the agreement (SKI 02.06/2) does not include professional support, making it necessary for DTU to purchase this support through a separate agreement alongside the main license agreement (EES) in order to ensure continuity and support for the use of the products. Microsoft Unified Support offers a comprehensive support system designed to help their customers to maximize their investment in Microsofts licenses. DTU needs the Unified agreement due to the following specifications: Reactive support, proactive support, advisory services, risk assessment and crisis management directly from the professional teams within Microsoft's internal organization.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

72250000 Sistemų ir aptarnavimo paslaugos