Norvegija – Informacinių paslaugų centrai – Procurement of a contact centre system for the Norwegian State Education Fund.

Norvegija – Informacinių paslaugų centrai – Procurement of a contact centre system for the Norwegian State Education Fund.

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Lånekassen
Adresas: Postboks 191 - Økern
Miestas: OSLO
Pašto kodas: 0510
Šalis: Norvegija
Asmuo ryšiams:
El-paštas: bano.basri.younas@lanekassen.no
Interneto adresas (-ai):
Pagrindinis adresas: https://lanekassen.no/

II dalis: Objektas

II.1.1) Pavadinimas:

Procurement of a contact centre system for the Norwegian State Education Fund.
Nuorodos numeris: 509

II.1.2) Pagrindinis BVPŽ kodas:

79512000 Informacinių paslaugų centrai

II.1.3) Sutarties tipas:

Kita

II.1.4) Trumpas aprašymas:

Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. There is also a need to extract data on use for analysis purposes. Due to staff holidays, answers to questions cannot be expected before July 28, but we will try to answer as far as possible. Tenderers are free to submit questions when they want.  

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

79512000 Informacinių paslaugų centrai